Are you a chaos Muppet or an order Muppet? Kalev Peekna, Managing Director and Head of Practice, discusses the importance of chaos. It’s less about the need to control chaos—or resolve it—and more about how to move forward through it. He highlights three important areas perfect for a little chaos:
Diversity
Diversify strategies. Think about how strategies respond in various ways to chaos. Seek diversity in skills, not just backgrounds—finding individuals with T-shaped expertise.
Improv
Improv sets up psychological safety, and it’s psychological safety that helps teams take risks and express ideas. With it, teams find good chaos. Without it, teams can operate erratically.
Heuristics
We can learn something from practical experience, by trial and error. Focus on the adaptable, agile humans to navigate the chaos.